360 Protect Data Now - Managed IT Services

360 Protect Data Now - Managed IT Services
Managed IT Services

WareGeeks Solutions specializes in comprehensive, flat-rate computer services for small and mid-sized businesses in the NY-NJ area.   We have invested in sophisticated tools and developed custom processes to protect your data, keep your computer systems reliable and your employees productive.  Our strong commitment to preventative maintenance is a big reason we stand apart from our competitors.

Overview

WareGeeks Solutions ’ flagship service is 360 Protect Data Now – Managed IT Services. 360 Protect Data Now – Managed IT Services is a flat-rate monthly service that includes all of the labor, software, hardware, and services that are required to keep your systems running smoothly. 360 Protect Data Now – Managed IT Services provides around-the-clock monitoring of your network and computer systems to prevent downtime, outages, and other technical problems before they interrupt your business. 360 Protect Data Now – Managed IT Services also offers unlimited, remote technical support to respond quickly to emergency issues and keep your team productive.

360 Protect Data Now – Managed IT Services is a preventative maintenance plan to keep your computer systems running like the day you purchased them.  We created the 360 Protect Data Now – Managed IT Services because our clients were paying us to bring their systems back from a critical situation, often costing much more than if the computer systems were properly maintained.   

360 Protect Data Now – Managed IT Services also provides direct access to our helpdesk where our technicians solve up to 70% of all technical support issues remotely!  Our quick response coupled with a comprehensive preventative maintenance plan will dramatically improve productivity and reduce your overall investment in computer-related services.

Our Solution

360 Protect Data Now – Managed IT Services offers the following advantages over traditional IT services:

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Our Solution - continued

Managed IT Services

What’s included?

WareGeeks Solutions includes comprehensive monitoring of your servers and network-based equipment and provides a maintenance schedule to keep your team productive.  Our server maintenance leverages the tools and expertise of our entire company and places that expertise directly in your server room. 

WareGeeks Solutions keeps your servers, workstations, laptops, and all network equipment optimized and secure by performing daily, weekly and monthly maintenance.  The 360 Protect Data Now – Managed IT Services includes:

  • Asset Management – Complete hardware, software, and user security audit
  • Backup / Disaster Recovery – Manage existing backup solution
  • Real-Time Monitoring – Monitor all Windows Event Logs, network devices
  • Security Management – Remove and prevent anti-virus, anti-spyware security solution
  • Microsoft Updates – Install and manage all Microsoft Updates
  • Disk Defragmentation – Perform hard disk maintenance on a scheduled basis
  • Unlimited Remote Tech Support – Direct access to our helpdesk for immediate support
  • Executive Reports – Weekly, monthly and quarterly reports keep you informed

 

How does it work? 

The 360 Protect Data Now – Managed IT Services management software will monitor all of your computer systems in real-time and provides our office with remote access to your network.  When a problem is discovered, the management software can resolve the problem automatically or if the problem persists, the software will notify our support team for further action. 

The 360 Protect Data Now – Managed IT Services management software will appear as a small icon in the Windows system tray.  When you need assistance, simply double-click on the icon and answer the three questions on our Support Request form.  You may also call our office and request immediate support.  You and our support team can interact in real-time to diagnose and resolve issues quickly without our technicians physically visiting the desktop.  This process takes minutes and we’re confident you won’t find such easy, reliable, and timely service in NYC.

 

Are there any guarantees?

Your total satisfaction is guaranteed.  If at any time you are not completely satisfied with our WareGeeks Solutions service, you can exit the relationship.  No strings attached.  In fact, we’ll even help you make the transition.  That’s how confident we know you will be delighted with our service. 

We Provide Managed IT Services For Small & Mid-Sized Business